|GB Ultras Statement re Ultra Scotland 50 & 100 Mile 2020 & Covid-19:|
I hope you and your family are all keeping well during this time.
It is with huge regret that, despite all attempts to hold the race and our best endeavours, we have to formally cancel the Ultra Scotland 50 & 100 mile races due to be held on 19th September 2020.
We value the support of the landowners, communities and venues along the race route and, without this, future races could not be held.
Where permissions have been declined and we have no access to venues during such a huge event, we must respect and take into account the rural host communities that will inevitably interact with the event and any concerns they may have surrounding Covid-19 transmission when making their decision regardless of our Covid-19 measures.
We’re really sad not to be holding the race this year but we hope you understand the situation we are faced with and we can assure you that we’ve tried our very best to make the race happen.
|Options for the Ultra Scotland 2020 event:|
When you replied to opt to remain in the 2020 start list, we detailed further options that were available to you and we continue to offer the following options:
Deferral to 2021: Defer to the 2021 Ultra Scotland. The 50 mile race is scheduled for Saturday 1st May 2021 with the 100 mile race taking place on Saturday 29th May 2021. This is our recommended option and, by choosing this option, your place is transferred free to the new event guaranteeing your place on the start line. We hope that you choose to join us on the revised date and continue to support GB Ultras. You’ll still be able to defer your race entry in the new event (up to 8 weeks before the event) or transfer to another runner (up to 3 weeks before the event).
Transfer to another race: Transfer your entry to any of our other GB Ultras events scheduled for 2021 where places still remain.
We appreciate that you’ve been gearing up to race this year and may already have plans for the revised date. In this case we’re happy to offer you the option to join us in 2021 on another of our races. If, having looked on our website at the races we offer, you’d like to transfer your place over, just let us know your choice and we’ll organise this for you. Again, this will be done for you free of charge. You’ll still be able to defer your race entry in the new event (up to 8 weeks before the event) or transfer to another runner (up to 3 weeks before the event).
Receive a voucher: Receive a voucher equivalent to the entry fee for the 2020 event. This voucher can be used within 3 years from the original race date and can be used towards the cost of ANY EVENT which we have on our race calendar (where the event has places still available).
Having a voucher gives you the ability to take longer to think about which race you’d like to enter and gives you more choice as we look to expand our race series in 2021 and beyond. Your voucher will be valid until 31st December 2023 giving you a substantial amount of time to choose your next goal.
If you wish to take advantage of one of these options, please send an email to email@example.com stating the following. Please do not reply back to this email directly as this email account is not monitored.
Email subject – Ultra Scotland Options
Your full name
Your original race entered (Ultra Scotland 50 or Ultra Scotland 100)
Your chosen option
|Please send your email back to us by 14th September 2020 and we’ll make these arrangements for you. |
Please allow 14 days to update everything and acknowledge your reply. In the event that we don’t get a reply from you by this date, we’ll automatically transfer you to the 2021 event and you’ll receive a separate email confirming your place on the start line.
Where none of the above options are suitable, we can offer of a partial refund of your original entry fee as follows:
Partial Refund: An option of a 70% refund of the entry fee paid when you registered. As mentioned above, we’ve been in ongoing discussions with various landowners, communities, venues, suppliers and contractors involved in holding the event and whilst some of the up-front costs we’ve incurred can be deferred, most suppliers aren’t in the position to be able to refund to us the fees that we’ve paid to them. We’d love to see you on the revised date or at another of our events but we also appreciate that many people are experiencing real financial hardship as a result of Covid-19 and are unable to choose one of the original options.
However, before choosing this option, we’d also ask that you consider the effects that Covid-19 has had on the events industry which, ourselves included, has seen a devastating impact on many businesses. We, like many other event organisers are trying to battle through this current situation, adapt to a changed world and come out the other end despite not being able to hold any actual events so far this year together with still facing a continuing unknown picture. We are however determined to survive and continue to bring you stunning events in picturesque locations with the same passion and ethos we’ve had since our launch however as we hope you appreciate, every refund makes that more difficult. If possible, we’d really appreciate it if you could transfer your entry or accept a credit.
If you would like to receive a partial refund, we just need you to email firstname.lastname@example.org with the following by 14th September 2020.
Subject: Ultra Scotland 50/100 Refund
Details: please let us have your name and email address that you entered with.
Normally, refunds can be credited back quite quickly but in the current situation, banks are applying additional processes. We’re sorry for this but will aim to get your refund back to you as quickly as possible and we’ll make sure that this is no later than 28 days.
In the meantime, thanks once again to everyone who’s continued to support GB Ultras during these difficult times. It’s been great to receive such supportive messages and see the community page continue to flourish with activity whilst we’re prevented from fully enjoying the sport we love.
We’ve really enjoyed seeing everyone enjoying the trails again and hope that one of the options above helps us all return to organising running events and racing soon! We’re really looking forward to bouncing back as soon as we’re allowed to and providing you with great races on the amazing routes that we have in Great Britain.
If you’ve any other questions, feel free to drop us an email at email@example.com